Blog | Tag: internet phone service

MOS 101: Call Quality in VoIP

August 22, 2018
Category: Business Phone Service, VoIP

The mean opinion score (MOS) has been a measure of telephone voice quality for decades. It was originally used to assess users’ subjective opinions of their call quality. As telephone technology expanded into the digital space, MOS adapted to test the quality of Voice over Internet Protocol (VoIP), including transmission quality as well as issues […]

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A Beginner’s Guide to Hosted VoIP

August 15, 2018
Category: VoIP

Until recently, businesses with phone systems needed a physical box in their office that would manage their calls and how their phones worked. Now, phone systems are all built into a cloud system called hosted VoIP. In fact, the cloud is so powerful that you could host up to 5,000 businesses that all work on […]

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The Key Benefits of VoIP

August 1, 2018
Category: VoIP

We’ve talked a lot about VoIP, or Voice over Internet Protocol, on our blog in the past. It’s been a popular topic, for a number of excellent reasons. VoIP is popularly known as the future of business communications, and it gets that reputation from the vast number of features it provides. Adapting VoIP into your […]

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The Pros and Cons of SIP Trunking

July 24, 2018
Category: Phone Systems

SIP, or Session Initiation Protocol, is the standard communications protocol for voice and video across a data network. The SIP trunk replaces the need for traditional analog and T1 (PRI) based telephone network connections with termination provided over a company’s public or private Internet connection via their SIP provider. SIP trunking is a virtual phone […]

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A Primer on Hosted Voice

July 18, 2018
Category: Phone Systems

Hosted voice is a phone system and provider all in one, including the phones, dial tones, and phone numbers. Because the system lives in the cloud, the convenience of having a centralized system without the bulky equipment is just one reason why many businesses are opting to switch to hosted voice. Generally, the only equipment […]

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The Difference Between VoIP and PBX

July 3, 2018
Category: VoIP

Have you been searching for VoIP services in Maryland? It’s understandable to want to switch to the newest, fastest way to conduct business communications. But, VoIP is very different from PBX, which is the traditional channel for communication. PBX is decades old, and while it did serve us well during its prime, it isn’t nearly […]

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The Importance of Measuring Jitter

June 20, 2018
Category: Phone Systems, VoIP

Jitter, the amount of “noise” that interferes with your Internet access or phone call, comes in many forms: annoying lag when you’re trying to stream a video or a crackly noise interrupting a speaker on a conference call. In our last blog, we discussed the ways in which you can measure jitter. Now, let’s take […]

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How Do You Measure Jitter?

June 13, 2018
Category: Phone Systems

If you suspect that jitter is affecting your organization, you’ll want to measure it to ensure it’s not outside of the acceptable amount of jitter–no more than five to 10 milliseconds. Thankfully, there is an easy way to measure the amount of jitter in your network. Testing Jitter Online With Windows 10 or Mac OS, […]

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A Beginner’s Guide to Understanding Jitter

May 23, 2018
Category: VoIP

It’s happened to all of us at one time or another: you’re on a conference call with a client when suddenly the call’s voice quality starts breaking up. Try as you might to regain control, but you and your client soon can’t understand what the other is saying, leaving you both frustrated with your phone […]

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Office Communication Changes in 2018

December 5, 2017
Category: Uncategorized

The office world is ever-changing. Keeping up with the most recent technological trends can be daunting, but ultimately rewarding. It gives you an edge against your competitors, and makes your life so much easier as we move into an even more technologically advanced age. There are untold numbers of changes that are going to be […]

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Our relationship with DataStream began with a referral from our IT company. Navigating through the many different options for telephone service is a daunting task, but with DataStream, we felt like we had an honest, trusted partner. Throughout the entire process of migrating to our new phone system, DataStream was responsive, knowledgeable, and professional. Their equipment and services are top notch, and we couldn’t be happier with the end result!

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Baltimore County Phone Solutions: Baltimore City, Arbutus (21227), Catonsville (21228, 21250), Cockeysville (21030, 21031, 21065), Dundalk (21222), Edgemere (21219), Essex (21221), Garrison (21055), Lansdowne (21227), Lochearn (21207), Lutherville (21093), Middle River (21220), Milford Mill (21244), Overlea (21236), Owings Mills (21117), Parkville (21234), Park Heights (21215), Pikesville (21208), Randallstown (21133), Reisterstown (21136), Rosedale (21237), Timonium (21093), Towson (21204), White Marsh (21162), Woodlawn (21207), and more.

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