How Do You Measure Jitter?

June 13, 2018
Category: Phone Systems

If you suspect that jitter is affecting your organization, you’ll want to measure it to ensure it’s not outside of the acceptable amount of jitter–no more than five to 10 milliseconds. Thankfully, there is an easy way to measure the amount of jitter in your network.

How Do You Measure Jitter?

Testing Jitter Online

With Windows 10 or Mac OS, you’ll just need to download their Speedtest application, which will test upload and download speeds as well as jitter. Once the test is completed, you’ll want to click on the results, where you’ll find your jitter measurement.

Jitter is measured in milliseconds. It’s very normal to experience 1-3 milliseconds of jitter, but any more than that will cause issues (such as call breaking up or Internet lagging). A tip we recommend for clients is to leave buffer room if you are using a packet-shaper; if you have 50/10 megabytes in download/upload speed, you could set it to 45/8 in anticipation of increased bandwidth usage.

If you don’t have Windows 10 or Mac OS, websites such as this one provide the same measurement function.

Next Steps

Something to keep in mind when viewing your results is that, nine out of 10 times, jitter is caused by your Internet connection. So, a simple fix would be to reset or replace the Internet Service Provider (ISP) modem.

In any other instance, we recommend reaching out to a business phone systems company for assistance. The company can help you set up a provider meeting (with Comcast or Verizon, for example) and show them the results of the test. Then, it is up to the provider to resolve the issue. In our experience, engaging with the business phone systems company is crucial; otherwise, the ISP may not resolve the problem.

Founded in 2007, Datastream Communications is a hosted VOIP provider that offers businesses within the Mid-Atlantic region complete cloud phone systems as well as phone numbers.
We cover the entire process from initial consultation to installation and after purchase services. Datastream is heavily focused on customer service and quality and strives to provide the best possible customer experience. Contact us today to see how we can improve your phone quality.

Back to Blog

Ready For a Better Telecom Company?

maryland telecom solutions

What Our Customers Say

Our relationship with DataStream began with a referral from our IT company. Navigating through the many different options for telephone service is a daunting task, but with DataStream, we felt like we had an honest, trusted partner. Throughout the entire process of migrating to our new phone system, DataStream was responsive, knowledgeable, and professional. Their equipment and services are top notch, and we couldn’t be happier with the end result!

-Paula T., Rockpoint Corporation

customer

View The Areas We Serve

Baltimore County Phone Solutions: Baltimore City, Arbutus (21227), Catonsville (21228, 21250), Cockeysville (21030, 21031, 21065), Dundalk (21222), Edgemere (21219), Essex (21221), Garrison (21055), Lansdowne (21227), Lochearn (21207), Lutherville (21093), Middle River (21220), Milford Mill (21244), Overlea (21236), Owings Mills (21117), Parkville (21234), Park Heights (21215), Pikesville (21208), Randallstown (21133), Reisterstown (21136), Rosedale (21237), Timonium (21093), Towson (21204), White Marsh (21162), Woodlawn (21207), and more.

Carroll County Phone Solutions: Eldersburg (21784), Finksburg (21048), Hampstead (21074), Manchester (21102), Marriottsville (21104), Taneytown (21787), Union Bridge (21791), Westminster (21157, 21158), Mount Airy (21771), New Windsor (21776), Sykesville (21784), Woodbine (21797), Taneytown (21787), and more.

Frederick County Phone Solutions: Frederick (21701, 20702, 21703, 21709), New Market (21774) , Mount Airy (21771), Urbana (21704), Ijamsville (21754), Walkersville (21793), Libertytown (21762), Damascus (20872), and more.

Howard County Phone Solutions: Clarksville (21029), Columbia (21044), Cooksville (21723), Dorsey (21075), Elkridge (21075), Ellicott City (21043), Fulton (20759), Glenelg (21737), Glenwood (21738), Granite (21163), Hanover (21076), Highland (20777), Jessup (20794), Lisbon (21765), Marriottsville (21104), North Laurel (20723), West Friendship (21794), Woodbine (21797), Woodstock (21163), and more.

Montgomery County Phone Solutions: Olney (20832), Damascus (20872), Laytonsville (20882), Silver Spring (20910), Clarksburg (20871), Gaithersburg (20878), Germantown (20876), Bethesda (20816), Chevy Chase (20815), and more.

Prince George's County Phone Solutions: Bowie (20715, 20716, 20720, 20721), Beltsville (20705), Adelphi (20783), College Park (20740,20742), Greenbelt (25689), Hyattsville (20781, 20782, 20783, 20784), Landover (20785), Laurel (20707, 20723), Springdale (20774), Upper Marlboro (20772, 20774), Woodlawn (21207).

Serving Southern Pennsylvania, All of Maryland, Washington, DC and Northern Virginia

©2018 Datastream Communications, All Rights Reserved.
Site Designed and Developed by: Advantage Internet Marketing

maryland phone system business logo