Features of VoIP

How VoIP Can Improve your Business, Today

If you’ve been considering Voice over Internet Protocol (VoIP) for your company, then you may have heard about how it can change the way that you do business. After all, VoIP is a fully-customizable, 99.9% reliable, online service that will help bring your company into the 21st Century.

DataStream Communications is proud to provide VoIP services in Maryland and part of providing those services is making sure our customers understand what VoIP can do for their business.

Features of VoIP Services in Maryland

The 5 Key Features to Using Hosted VoIP

When you head people talk about hosted VoIP in Maryland, you commonly hear how great it is. After all, most, if not all, the downsides to legacy systems are solved with this modern phone technology. But when you boil it down, what are the actually benefits VoIP can provide for your business?

1. VoIP Saves Your Business Money

Hosted VoIP saves your business money in a variety of ways, including:

  • Eliminates on-site IT issues
  • Eliminates CAPEX costs
  • Future-proofed phone Systems
  • Dissolve Phone Closet Costs
  • Create ability for remote workers, reducing overhead costs.
  • Average lower Monthly Spend vs. Traditional phone lines

2. VoIP is a More Reliable Phone Service

When compared to other available phone services in the business environment, VoIP is much more reliable. Here’s why:

  • Operational phone systems when traditional phone lines go down
  • Geographic redundancy in phone servers
  • Service issues handled remotely eliminating wait time for a service call.
  • Future-proofed system updates with technology

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3. Feature-Reach Technology to Improve Workplace Communication

In truth, there are many more features than what we have listed below. Due to the fact that VoIP is a digital technology, there are many features which traditional lines simply can’t offer. Here are some of the most used features:

  • Call Conferencing
  • Conference Bridges
  • 3-Way Conference Calling
  • Do Not Disturb Feature
  • Receive and Make Calls Remotely
  • Voicemail to Email or Text.
  • and more!

4. Reduces Distractions and Lost Calls

One major communications issue is the distraction a constantly ringing phone can introduce. Similarly, when the phones start to get busy, too many calls can lead to losing potential business. Here is how VoIP can help:

  • Follow Me Call Routing
  • Call Screening
  • Caller ID
  • Do Not Disturb Feature
  • Office Intercom
  • Multicast Paging

5. Improves Customer Service

Our customers are one of our most important assets. Make sure your customers have a favorable experience when calling into your company by using a hosted voice service. Here are some of the features your customers will appreciate:

  • Customized hold music
  • Commercials on hold
  • Voicemail to email
  • Call recording
  • Auto attendant
  • Reporting
  • Toll free numbers

Features of VoIP Phone Systems in Towson, MD

Keep Track of Your Call Data With VoIP

Keeping your business on the cutting edge is all about keeping up with your business’s data. The more you know about your calls, the more efficiently you can operate your company, and the more revenue your company will generate.

With VoIP, you can keep track of the length of your calls, where they are coming from, their quality, and frequency. You can then utilize this date to streamline your environment.

Trust a Maryland VoIP Company with Experience

DataStream Communications is your trusted Maryland VoIP company. We provide each and every one of our customers with customized support system, available 24/7/365 so that you always have the help you need. DataStream Communications is proud to be your Maryland VoIP provider, so contact us today to get started.

New Clients Get 2 MONTHS Free

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What Our Customers Say

Our relationship with DataStream began with a referral from our IT company. Navigating through the many different options for telephone service is a daunting task, but with DataStream, we felt like we had an honest, trusted partner. Throughout the entire process of migrating to our new phone system, DataStream was responsive, knowledgeable, and professional. Their equipment and services are top notch, and we couldn’t be happier with the end result!

-Paula T., Rockpoint Corporation

customer

View The Areas We Serve

Baltimore County Phone Solutions: Baltimore City, Arbutus (21227), Catonsville (21228, 21250), Cockeysville (21030, 21031, 21065), Dundalk (21222), Edgemere (21219), Essex (21221), Garrison (21055), Lansdowne (21227), Lochearn (21207), Lutherville (21093), Middle River (21220), Milford Mill (21244), Overlea (21236), Owings Mills (21117), Parkville (21234), Park Heights (21215), Pikesville (21208), Randallstown (21133), Reisterstown (21136), Rosedale (21237), Timonium (21093), Towson (21204), White Marsh (21162), Woodlawn (21207), and more.

Carroll County Phone Solutions: Eldersburg (21784), Finksburg (21048), Hampstead (21074), Manchester (21102), Marriottsville (21104), Taneytown (21787), Union Bridge (21791), Westminster (21157, 21158), Mount Airy (21771), New Windsor (21776), Sykesville (21784), Woodbine (21797), Taneytown (21787), and more.

Frederick County Phone Solutions: Frederick (21701, 20702, 21703, 21709), New Market (21774) , Mount Airy (21771), Urbana (21704), Ijamsville (21754), Walkersville (21793), Libertytown (21762), Damascus (20872), and more.

Howard County Phone Solutions: Clarksville (21029), Columbia (21044), Cooksville (21723), Dorsey (21075), Elkridge (21075), Ellicott City (21043), Fulton (20759), Glenelg (21737), Glenwood (21738), Granite (21163), Hanover (21076), Highland (20777), Jessup (20794), Lisbon (21765), Marriottsville (21104), North Laurel (20723), West Friendship (21794), Woodbine (21797), Woodstock (21163), and more.

Montgomery County Phone Solutions: Olney (20832), Damascus (20872), Laytonsville (20882), Silver Spring (20910), Clarksburg (20871), Gaithersburg (20878), Germantown (20876), Bethesda (20816), Chevy Chase (20815), and more.

Prince George's County Phone Solutions: Bowie (20715, 20716, 20720, 20721), Beltsville (20705), Adelphi (20783), College Park (20740,20742), Greenbelt (25689), Hyattsville (20781, 20782, 20783, 20784), Landover (20785), Laurel (20707, 20723), Springdale (20774), Upper Marlboro (20772, 20774), Woodlawn (21207).

Serving Southern Pennsylvania, All of Maryland, Washington, DC and Northern Virginia

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