Blog | Category: VoIP

Keeping your VoIP System Secure

October 2, 2018
Category: VoIP

While the internet and cloud-based services are a great benefit for all kinds of businesses, they also come with their own set of drawbacks. Internet security is of utmost importance when cyber attacks happen daily. If you are considering VoIP for your business, or you already use VoIP and aren’t sure if your system is […]

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Softphone Basics: What You Need to Know

September 13, 2018
Category: Phone Systems, VoIP

In recent years, Voice over Internet Protocol (VoIP) has taken over business phone systems. The ease of using VoIP, in addition to its lower monthly costs, makes it an attractive benefit for business owners looking to cut overhead costs. One variation of VoIP is the VoIP softphone: a computer-integrated phone system that allows you to […]

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Common Problems with VoIP

September 4, 2018
Category: VoIP

VoIP, or voice over internet protocol is a phone system solution for businesses that allows companies to make phone calls over the internet rather than using a traditional phone line. VoIP is a great option for businesses because it is cost effective, portable, flexible, and it also allows for video calling. However, nothing is perfect. […]

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How VoIP Can Lower Your Phone Bills

August 30, 2018
Category: VoIP

Organizations are always looking for ways to lower their overhead costs, and while it may not seem like an obvious part of the budget to cut, outdated phone systems could be costing your business more money than you think. Voice over Internet Protocol (VoIP) phones are the best available option if you’re looking to both […]

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MOS 101: Call Quality in VoIP

August 22, 2018
Category: Business Phone Service, VoIP

The mean opinion score (MOS) has been a measure of telephone voice quality for decades. It was originally used to assess users’ subjective opinions of their call quality. As telephone technology expanded into the digital space, MOS adapted to test the quality of Voice over Internet Protocol (VoIP), including transmission quality as well as issues […]

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A Beginner’s Guide to Hosted VoIP

August 15, 2018
Category: VoIP

Until recently, businesses with phone systems needed a physical box in their office that would manage their calls and how their phones worked. Now, phone systems are all built into a cloud system called hosted VoIP. In fact, the cloud is so powerful that you could host up to 5,000 businesses that all work on […]

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Guarding Your Business Against Scam Callers

August 8, 2018
Category: VoIP

If you own a phone (landline or cellular), you’ve more than likely received a scam phone call. In the early days, they were pretty easy to pick out: vague and generic computerized voices urgently asking you to call them back as soon as possible. But as people grew wiser to their tricks, scammers also improved […]

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The Key Benefits of VoIP

August 1, 2018
Category: VoIP

We’ve talked a lot about VoIP, or Voice over Internet Protocol, on our blog in the past. It’s been a popular topic, for a number of excellent reasons. VoIP is popularly known as the future of business communications, and it gets that reputation from the vast number of features it provides. Adapting VoIP into your […]

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The Difference Between VoIP and PBX

July 3, 2018
Category: VoIP

Have you been searching for VoIP services in Maryland? It’s understandable to want to switch to the newest, fastest way to conduct business communications. But, VoIP is very different from PBX, which is the traditional channel for communication. PBX is decades old, and while it did serve us well during its prime, it isn’t nearly […]

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How to Improve Jitter Levels

June 28, 2018
Category: Internet Service, VoIP

We’ve been discussing jitter in the last few weeks–what it is, how to measure it, what an acceptable level is. As a quick recap, jitter is information that is received incorrectly. So, over the phone, jitter sounds like static or other noises that interrupt your call; over the Internet, it might present as slow load […]

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