Softphone Basics: What You Need to Know

September 13, 2018
Category: Phone Systems, VoIP

In recent years, Voice over Internet Protocol (VoIP) has taken over business phone systems. The ease of using VoIP, in addition to its lower monthly costs, makes it an attractive benefit for business owners looking to cut overhead costs. One variation of VoIP is the VoIP softphone: a computer-integrated phone system that allows you to […]

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Common Problems with VoIP

September 4, 2018
Category: VoIP

VoIP, or voice over internet protocol is a phone system solution for businesses that allows companies to make phone calls over the internet rather than using a traditional phone line. VoIP is a great option for businesses because it is cost effective, portable, flexible, and it also allows for video calling. However, nothing is perfect. […]

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How VoIP Can Lower Your Phone Bills

August 30, 2018
Category: VoIP

Organizations are always looking for ways to lower their overhead costs, and while it may not seem like an obvious part of the budget to cut, outdated phone systems could be costing your business more money than you think. Voice over Internet Protocol (VoIP) phones are the best available option if you’re looking to both […]

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MOS 101: Call Quality in VoIP

August 22, 2018
Category: Business Phone Service, VoIP

The mean opinion score (MOS) has been a measure of telephone voice quality for decades. It was originally used to assess users’ subjective opinions of their call quality. As telephone technology expanded into the digital space, MOS adapted to test the quality of Voice over Internet Protocol (VoIP), including transmission quality as well as issues […]

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A Beginner’s Guide to Hosted VoIP

August 15, 2018
Category: VoIP

Until recently, businesses with phone systems needed a physical box in their office that would manage their calls and how their phones worked. Now, phone systems are all built into a cloud system called hosted VoIP. In fact, the cloud is so powerful that you could host up to 5,000 businesses that all work on […]

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Guarding Your Business Against Scam Callers

August 8, 2018
Category: VoIP

If you own a phone (landline or cellular), you’ve more than likely received a scam phone call. In the early days, they were pretty easy to pick out: vague and generic computerized voices urgently asking you to call them back as soon as possible. But as people grew wiser to their tricks, scammers also improved […]

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The Key Benefits of VoIP

August 1, 2018
Category: VoIP

We’ve talked a lot about VoIP, or Voice over Internet Protocol, on our blog in the past. It’s been a popular topic, for a number of excellent reasons. VoIP is popularly known as the future of business communications, and it gets that reputation from the vast number of features it provides. Adapting VoIP into your […]

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The Pros and Cons of SIP Trunking

July 24, 2018
Category: Phone Systems

SIP, or Session Initiation Protocol, is the standard communications protocol for voice and video across a data network. The SIP trunk replaces the need for traditional analog and T1 (PRI) based telephone network connections with termination provided over a company’s public or private Internet connection via their SIP provider. SIP trunking is a virtual phone […]

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A Primer on Hosted Voice

July 18, 2018
Category: Phone Systems

Hosted voice is a phone system and provider all in one, including the phones, dial tones, and phone numbers. Because the system lives in the cloud, the convenience of having a centralized system without the bulky equipment is just one reason why many businesses are opting to switch to hosted voice. Generally, the only equipment […]

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Understanding the Three Types of Phone Transfers

July 11, 2018
Category: Phone Systems

After an organization installs their new business phone system, many users have questions about what the three different types of phone transfers are. They may have heard the phrases in passing (or read about them online), but they often aren’t sure what they do or when the best times to use them are. That said, […]

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Our relationship with DataStream began with a referral from our IT company. Navigating through the many different options for telephone service is a daunting task, but with DataStream, we felt like we had an honest, trusted partner. Throughout the entire process of migrating to our new phone system, DataStream was responsive, knowledgeable, and professional. Their equipment and services are top notch, and we couldn’t be happier with the end result!

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Baltimore County Phone Solutions: Baltimore City, Arbutus (21227), Catonsville (21228, 21250), Cockeysville (21030, 21031, 21065), Dundalk (21222), Edgemere (21219), Essex (21221), Garrison (21055), Lansdowne (21227), Lochearn (21207), Lutherville (21093), Middle River (21220), Milford Mill (21244), Overlea (21236), Owings Mills (21117), Parkville (21234), Park Heights (21215), Pikesville (21208), Randallstown (21133), Reisterstown (21136), Rosedale (21237), Timonium (21093), Towson (21204), White Marsh (21162), Woodlawn (21207), and more.

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