What Happens to my VoIP System if the Power Goes Out?
September 15, 2017
With any piece of technology, power is important. When the power goes out, what happens to all those internet services which rely on the power at your office? When talking exclusively about your business VoIP system, there are fail-safes in place which will help to keep your phone systems up and running.
What Happens to a VoIP System When the Power Goes Out?
So let’s say your business’ power goes out, what happens to your VoIP system? All the related equipment which keeps your phone system running depends on power to stay working. Your modem, router, and most importantly your IP phone will not stay on without power. In short, your VoIP system needs power to stay on so no power, no phone.
Do worry though, there are plenty of solutions to get around this issue.
During short-term power outages, a battery backup for your Maryland VoIP system can save you a lot of time and heartache. If your internet signal is still good, and the power goes out, a battery back-up can switch on to keep your call from dropping. This is great for those who rely on their phones heavily for their business. Obviously, the battery will only last as long as it can hold a charge. Once the charge is gone, if the power isn’t back on, you’ll have to figure something else out.
Cell Phone Forwarding
One of the major benefits of a business VoIP system are all the available features. For starters, and most helpful during a power outage, is the ability to forward calls to a cell phone. Your VoIP system can be configured to automatically forward phone calls to designated cell phones in the event of power loss. Obviously, this is something which needs to be set-up ahead of time. That said, couple this with a battery back-up and you may be able to even set it up after the power goes out.
Route Calls to VoiceMail
VoiceMail is a great tool. Obviously it’s not ideal, but in the event of a power outage you can also have calls forwarded to a voicemail message as opposed to a cell phone.
If you’ve only lost power in one of your locations, but have other offices, you can have all calls forwarded to the site with power. This will ensure a seamless experience for the customer. Again, this is another feature which can be set-up ahead of time to ensure no down-time.
Work with an Experienced VoIP Provider
At the end of the day, this is one example of why it is extremely important to work with an experienced Maryland VoIP provider. Here at DataStream Communications, we have many years of industry experience with business phone systems. As such, we know what it takes to keep a business phone system up and running. We can walk you through all of your options (and a few more we didn’t list) to create a custom plan which works best for your business needs.