Hosted Phone System Advantages vs Disadvantages

April 4, 2018
Category: Phone Systems

Have you ever wondered about the different types of phone system options for businesses?

You’ve probably always wanted to make sure that your business has a reliable, functional, and useful phone system. This includes a high level of features that do nothing but enhance your experience.

The perfect phone system does wonders to elevate business practices, leading to better employee performance and superb customer support. One of the most popular choices for business phone systems is the hosted phone system.

Read on to learn more about this interesting technology and see its advantages vs. disadvantages.

Hosted Phone System Advantages vs Disadvantages

What is a Hosted Phone System?

If you’re using a PBX phone system, your equipment is on-site, where you can easily access it. You’ve also probably had to purchase different kinds of system hardware that allow your phone system to function. With a Maryland hosted phone service, your phone functionalities are controlled off-site with DataStream Communications. When your business receives a call, it goes to DataStream, where it is then routed to wherever you wish. All of this is done instantaneously, meaning you don’t have to wait extra time for the calls to be routed. With the hosted phone system comes numerous advantages.

Advantages of a Hosted Phone System

This kind of phone system provides all sorts of phone functionalities, some of which you can’t get with a physical PBX system. Not only do you have a near endless number of phone functionalities to choose from, you’re never going to have to worry about IT support in-house. All tech issues are dealt with at DataStream Communications, so you don’t have to call anyone to your business for maintenance or troubleshooting. On average, a hosted phone system will cost you less, the lines will be flexible and will continue to function even when traditional phone lines are down.

Disadvantages of a Hosted Phone System

Of course, you’ll still want to consider a few of these disadvantages before you jump into an entirely new phone system. Transfers to mobile phones are not always instant and you may experience a lag. Likewise, interference might occur on a more frequent basis. Also, if you’re without an internet connection, you won’t be able to work with a hosted phone system. Lastly, while it is generally more affordable to work with a hosted phone system, it’s also important to consider that you must budget before investing. Budgeting is the best way to ensure that you’re going to be making the better financial decision in this situation.

If you still aren’t sure whether or not you’re ready to switch to a Maryland hosted phone service, contact DataStream Communications today. Your business deserves nothing short of the best, especially when it comes to communications. Increase employee productivity and customer satisfaction easily with a functional, reliable phone system. Call today, and we’ll get started on planning your hosted phone system!

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What Our Customers Say

Our relationship with DataStream began with a referral from our IT company. Navigating through the many different options for telephone service is a daunting task, but with DataStream, we felt like we had an honest, trusted partner. Throughout the entire process of migrating to our new phone system, DataStream was responsive, knowledgeable, and professional. Their equipment and services are top notch, and we couldn’t be happier with the end result!

-Paula T., Rockpoint Corporation


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