Office Phone Woes and How to Fix Them
April 27, 2017
Category: Business Phone Service, Phone Systems
Does your office consistently run into the same issues with your phone lines? Would you believe us if we told you that you don’t need to live with them any longer? Here are the common office phone woes and how to fix them.
The Conference Call
Conference calls help to eliminate the issue of needing to have multiple people in on the same conversation when those people are in different areas. A VOIP service can easily provide high-quality Maryland call conferencing services that allow you to easily get multiple people in on a phone call. To eliminate some of the common conference call woes, have everyone mute their phone unless speaking and dedicate one person to be the mediator of the call.
One of the most common issues with phone calls in an office will be the level of noise. If your office has an open-floor plan then the noise issues will be much greater. To reduce this common office phone woe, install soundproofing barriers or closed off rooms to reduce the noise during important phone calls.
A Single Business Line
If your business only has one phone line, it means you’ll have to wait for someone to get off the phone before you can use it. While it may save you money in the short-term, missing phone calls will prove to cost you more money in the long-term. If you miss a call from a potential customer, they will most likely be moving onto your competitor. If you miss the call from a current customer, you will be sacrificing overall customer satisfaction. By using a Maryland VOIP service, you can easily add lines and remove them as needed to not only keep costs down, but also allow for more concurrent phone calls at once.
One Hand to Hold the Phone
Ever try to talk on the phone at the same time as you are typing something on your computer? If your office phone is not built to make this task easy, it will mean that you can’t effectively type and talk on the phone. The solution? Get a hands-free phone device or a shoulder-pad for your phone. It will help make talking on the phone while typing much easier so you can be more productive.
For more help with eliminating your business’ office phone woes, get in touch with DataStream Communications today. DataStream is a complete Maryland business phone solutions provider that specializes in helping businesses get a quality internet phone system they can rely on, at an affordable price. For more information, call DataStream today at 410-220-2020 or fill out the form on our website.