Hosted PBX Phone System for Small Business: What to Watch Out For

May 11, 2016
Category: Info Articles

Today more than ever, a solid phone system is essential to managing a company. Even small businesses are starting to recognize this need. After all, constant, clear communication with your clients, staff, and partners can affect everything from your processes to your bottom line. Before, a landline phone would have been enough for this task, but technological advances require businesses to keep up in order to stay competitive.

Your customers, employees, and business partners are equipped with advanced smartphones which allow them to get in touch with anybody in many ways and anytime, and they expect the same high level of availability and connectivity from you. Fortunately, the latest communication technology like VoIP make it easy to meet their needs and demands. There are several VoIP phone systems for a small business such as a Hosted PBX, and while it may be an excellent investment for some, several disadvantages may not make it a great choice for others.

hosted pbx phone system

Hosted PBX, Defined

Also known as an Internet Business Phone System, a Hosted PBX is a VoIP business phone system where the hardware is located at your provider. Since it remotely resides in your provider’s facility and the connection and phone calls are made online, significant savings are possible when you opt for this PBX phone system for your small business. While this can certainly make a Hosted PBX look tempting in light of the bottom line, understanding its disadvantages will help you make a well-informed decision.

Disadvantages of a Hosted PBX

For some small businesses, a Hosted PBX is an excellent solution, but several cons might not make it a viable option for you. For instance, the quality of the Internet connection can be deficient because the system stays at the provider’s location instead of your business. This can result to poor-quality VoIP calls and signal, this is mainly seen when customers only have a DSL line as their primary connection.  Li

Weighing the pros and cons will help you pick the perfect VoIP system for your small business. Finally, selecting the right provider will ensure that you get the most out of your business PBX phone system.


What are the advantages and disadvantages of a Hosted PBX?,

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