An Overview on Why You Should Get Phone Systems for Small Business
March 29, 2016
Category: Info Articles
Your business is growing, and you’re getting a lot more calls and inquiries than when you first started. Exciting times are at hand, and you know you’ve got to start making upgrades to your logistics to better keep up with the demand. One of the first things you should do if you haven’t yet is to look into phone systems for small business.
Why Get a Business Phone?
Sure, you and your staff can simply use their personal smartphones to conduct your business. However, if you take a closer look at that statement once more, you’ll see the main issue right there: the conflict between personal and business. You want a consolidated professional image not only for individual staff, but also for the entire company as a whole. Having your own business phone systems help you achieve that.
Perks of a Phone System for Business
If you rely on your personal phones to run your business, chances are high that plenty of opportunities–big or small–might fall through the cracks. You may be busy on the other line, in a meeting with a client, or simply doing a million other things, and you will not be aware of your phone ringing or any urgent messages that may be left on it.
A small business IP phone system, on the other hand, can provide you with helpful features like a virtual receptionist who can take care of receiving calls when you aren’t available to take any. Call connections are also made more easily and simply to your respective business contacts. Basic inquiries about the company, such as the address, directions, or even operating hours, can also be provided by an IP phone system.
Contingency Plan
Among the most common concerns of getting an IP phone system is its connection reliability. This is a valid concern, of course, but one that is fortunately already being addressed by technological developments. A lot of the current IP systems are now working on having capabilities to let your calls still go through even if the Internet connection may suddenly go faulty or if the power suddenly goes out.
Apart from that, however, at the most basic level, your small business phone system can already enjoy the following advantages:
- Call queues
- Local and toll-free numbers
- Call forwarding
- Conference Calling
- Missed call notifications
- Integration and compatibility with programs like Microsoft Outlook and Google Chrome
- Internet fax
To have a better understanding of how business phone systems can help your business, it’s best to talk to reliable professionals on data communications, like Datastream Communications.
