Quality Calls: The Benefits of VoIP Phone Systems for Small Business
December 14, 2015
Category: Info Articles
Every business, regardless of size, knows the importance of communication. Whether it’s with customers or with other members within the organization, forging connections start with constant and seamless communication. Fortunately, voice over internet protocol allow business owners to communicate through the Internet.
How Businesses Benefit from VoIP Systems
Countless corporations have been integrating VoIP phone systems into their operations, and it’s not that hard to see why. These businesses have been enjoying lower costs, as the use of VoIP telephones, even for making long-distance calls, are much cheaper compared to using conventional phones. Other than calls, business owners can also conduct videoconferences through VoIP phones, enabling members to share documents, files, and affairs, regardless of where they are.
Perhaps among the biggest benefits of using VoIP phone systems for small business is the ability to use it all over the world. As long as you can have access to the Internet, you can instantly connect with other people. Furthermore, VoIP phone systems are accessible through email, enabling you to make or answer calls while you’re on the go.
Why Small Businesses are Wary of VoIP
Small businesses, on the other hand, are quite wary when it comes to VoIP phone systems. This is due to their belief that the audio quality of these phone systems are substandard, making the quality of calls coming from these systems unreliable. After all, they couldn’t risk losing connections, as an unreliable phone system tends to alienate and lose their clients.
Fortunately, VoIP phone systems are now a far cry from the clunky and unreliable systems of old, and have integrated better network prioritization that makes for a trustworthy mode of communication. Most VoIP providers also work hard in ensuring that network routes are reliable, especially with the rise of cloud for data services of all types. These providers are also teaming up with cloud hosts, forming partnerships that result in a minimum bandwidth and prioritization ensuring the flow of the right amount of data at the right time.
These changes made with the VoIP phone systems further encouraged more businesses into transitioning from the traditional TDM-based infrastructure to the IP infrastructure. With the latest improvements with VoIP systems, there’s no more room for doubt regarding its reliability and quality, as you can make quality calls anytime and anywhere.
Furthermore, companies like Datastream Communications, which offers reliable VoIP phone service for business, ensures that VoIP systems are equipped with the right Quality of Service (QOS) equipment, helping your business reach out to more people with quality calls.
Sources:
The Benefits of VoIP for Business, Chron
VoIP Switch – Why VoIP Quality Has Improved, TMCnet
