Stay Connected: The Benefits of VoIP Phone Systems for Small Business

November 11, 2015
Category: Info Articles

Small businesses are the lifeblood of the American economy. However, they don’t have the same financial resources that larger companies have, which means that they need to do more with less. This is where VoIP technology comes in to give your company all the communication tools it needs without costing more than your business can afford to spend.

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Stay in Touch With Your Employees Wherever You Go

VoIP phone systems for small business can be adapted to fit whatever tools you have to make it easier to stay in touch with your people wherever they are. If you have an employee on the road, you can have a video chat on his or her cell phone or tablet. If you have an employee who is working at home for the day, you can have your worker connect your network through his or her laptop to have a meeting in real-time. This enables you to give your workers the utmost flexibility while ensuring they are never out of reach.

Create a Comprehensive Solution for Your Company

VoIP can provide your company with an easy way to talk on the phone, get on the Internet and send faxes to multiple locations within your organization. You may have the ability to connect one or more offices into a centralized hub where everyone can share information as it is gathered. Additionally, it is possible to add call logs and a phone directory system, which enables outside callers to find who they need quickly.

Get a Dedicated Phone Number or Phone Numbers

Your company is going to look a lot more professional when you have a dedicated phone number to give to your customers. Depending on the size of your network, it may be possible to get both local and toll-free numbers, which enables you to direct a customer to the proper person with ease. For instance, if a customer wants to know if you have something in stock, they can call your store’s phone number. If your customer wants to issue a complaint, he or she can be directed toward the number for a call center instead.

VoIP phone systems for small business allow powerful communication tools for businesses of all sizes. Using a VoIP or PBX phone system for small business enables you to act like a large company without having the budget of a large company, which allows for better customer service and the ability to grow your business with ease.

Sources
How VoIP Works, computer.howstuffworks.com
Visual Voicemail Explained, voip.about.com

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