Cloud Phone Systems
A Powerful, All-in-One Business Phone
VoIP technology grants us the ability to run phone calls through the cloud. These cloud business phones mean you get a powerful, all-in-one office phone without all the hassle and cost of those legacy phone systems. If you’re still running your phones through a phone closet on your premises, it’s time to safeguard and future-proof your phones.
First, What is a Cloud Phone?
The cloud is more of an idea than a thing. The cloud is a network of remote servers which all work together to store all of your data and perform computing processes. So a cloud phone is essentially a phone which has all the technical hardware and connections located and managed elsewhere.
Why Should I use a Cloud Phone System?
We’ll be honest with you, there is a fairly extensive list of all the available features of a cloud phone system. To help boil things down for you, here are some of the most common features of cloud phone systems which have benefited our clients:
- Easy to use system
- Can keep and use your own phone number
- Easy call forwarding if you leave your office
- Presence of an enterprise-class phone system, without the cost or complexity.
- In depth data and reporting capabilities
- Saves you money on monthly cost
- Eliminates IT and phone closet upgrade costs
- Ability to record voicemails and listen to them through an email
- Integrations with Apps like GoToMeeting
- and so much more!
So in short, why should you use a cloud phone system? It’s everything a legacy phone system is, and more (but for less).
Reliability with Geographic Redundancy
One major benefit of a cloud phone is that all the components are not housed in one spot. In the industry, we call this geographic redundancy. This means, if there is a storm which knocks out phone service, the downtime to your phones will be minimal because there are other servers which can pick up the incoming calls and forward them to your cell phone.
Cloud Phones Help you Work Better, Smarter, Faster
The benefit of a cloud phone is that you can do more with the data used. This equates into better data to analyze what is working for your business and what is not. A cloud phone system also grants additional features such as text messaging, video conferencing, and auto-attendants not available to traditional phones.
In short, these features help you and your employees work more effectively and efficiently.